Shipping policy

Please make sure before ordering that your shipping address is correct.

While we hope your order arrives safely and in a timely manner, once it lands in the destination country it is out of our jurisdiction. If you encounter any problems please email support@tjptours.com

Delivery

We currently deliver to England, Wales, Scotland, Northern Ireland, Guernsey, Isle of Man, and worldwide.

Shipping Cost: Once you have placed the items you wish to purchase into your shopping cart, we will calculate the cost of delivery for you based on your delivery address.

Delivery time: We generally dispatch orders for in-stock items within 24 working hours of you placing your order.

Deliveries generally take between 2 and 3 working days to arrive once dispatched, depending on your postcode.

International shipping

Cost: Calculated at checkout.

Delivery time: Dependent on location, and we will aim to provide you an estimate upon dispatch of your order.

Please contact us for further information regarding estimated international delivery timeframes using the contact information at the bottom of this page.

You can keep an eye on the status of your delivery using the tracking email sent to you once your purchase has been dispatched.

The above are estimates only, based on the timeframes provided by our shipping provider. There may be delays during busy sale periods, during severe weather events, or for other reasons outside our control.

For international deliveries, you are solely responsible for paying all additional charges (such as customs duties, import taxes, and fees) required by the destination country. These charges are not included in the product price or shipping cost and must be paid directly to the courier before delivery to your delivery location. You will receive email notifications with payment instructions. If you fail to pay these charges, this will result in your order being automatically returned to us. You will receive a full product refund, but you will be responsible for any additional return shipping fees charged by the delivery company. We will not cover the costs of delivery or re-delivery, and you must cover these yourself. See our terms and conditions here for more information: https://tjptours.com/delivery-returns-policy